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Homeowner
Resources

We believe in giving you reliable tools and resources that will foster your independence and understanding of your renewable energy system. And if you need expert assistance, we will be there for you too.

Preparing for Inclement Weather

Day(s) Before a Storm

Get ready for a potential power outage and maximize your battery backup.

  • Do high-energy usage chores like laundry and washing dishes in dishwasher

  • Make sure you have supplies to run alternative heat sources like a wood stove or gas fireplace

  • Charge up an EV

  • Prepare some premade meals

During a Storm

Being prepared for bad weather where the power might be out will make all the difference.

  • Turn off and don’t use any unnecessary energy-using items. This includes things that are in “sleep mode”. These actions will save any energy you have in battery backup for essential needs if the power goes off.

• TVs • Computers • Microwaves • Electric Stoves • Lights

• Washer/Dryer • Dishwashers • EV Charger

  • While the grid is up, manually set your battery to 100%.

When Power Goes Out

Be “energy frugal”. During your installation, we asked what are the most important functions in your home. These are Critical Loads i.e. fridge, freezer, a couple of outlets, etc. To ensure those continue to run, here are some tips.

  • If you have an outlet that runs a Critical Load item (such as a computer), don’t plug in another device such as a hair dryer or space heater to run that appliance. The system was designed to run a lower energy-consuming device and this will deplete your battery faster.

  • Look at your battery manufacturer app to see how much energy you are using. See what you can turn off to save battery power.

  • Look for alternative ways to do things such as making coffee. Use instant coffee or a french press.

  • Do not use space heaters. Use an electric blanket instead.

Manufacturer Resources

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SYSTEM OWNER RESOURCES

Access Self Service Tools & Chat

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SYSTEM OWNER RESOURCES

Manuals, FAQs, Videos, and Chat

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SYSTEM OWNER RESOURCES

FAQs and Articles

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SYSTEM OWNER RESOURCES

Troubleshooting & Articles

Get in Touch

GENERAL HOURS

Monday - Friday    9am to 5pm

MAILING ADDRESS

P.O. Box 2226

Johnson City, TN 37605

423-422-4348

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General Inquiries

If you would like general information about us, please fill out the form below.
Click here for a quote.     Click here for a service call.

Thank you!!

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